Hektik Automotive Group Online Terms and Conditions

1. Introduction

Welcome to Hektik Automotive Group’s website. By accessing or using our site, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our website.

2. Definitions

  • “We”, “us”, “our” refers to Hektik Automotive Group.
  • “You”, “your” refers to the user or customer using our website.

3. Use of the Website

3.1 Eligibility: You must be at least 18 years old to use this site.

3.2 Account Security: You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

3.3 Prohibited Uses: You agree not to use the site for any unlawful purpose or to engage in any conduct that restricts or inhibits anyone else from using or enjoying the site. You also agree not to use the site in any manner that could damage, disable, overburden, or impair the site.

4. Product Information

4.1 Accuracy of Information: We strive to ensure that the information on our website is accurate and complete. However, we do not guarantee that the information is free from errors or omissions.

4.2 Product Descriptions: We attempt to be as accurate as possible with our product descriptions. However, we do not warrant that product descriptions or other content on the site are accurate, complete, reliable, current, or error-free.

5. Pricing and Payment

5.1 Pricing: All prices are listed in Australian Dollars (AUD) and are inclusive of GST unless otherwise stated.

5.2 Payment Methods: We accept various payment methods as listed on our website. Payment must be received in full before products will be shipped.

6. Shipping and Delivery

6.1 Shipping: We offer shipping to various locations. Shipping costs and delivery times will be provided at checkout.

6.2 Delivery: Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by the shipping carrier.

7. Return and Exchange Policy

7.1 Change of Mind: Hektik Automotive Group does not offer refunds for change of mind returns.

7.2 Defective Products: If an item is delivered as faulty, we request that you contact us within 7 days of delivery. You must provide proof of purchase and inspect items within 24 hours of delivery. Hektik Automotive Group reserves the right to refuse any faulty or damaged goods claims upon inspection.

7.3 Claims: We do not have responsibility or liability for damages that occur during the freight process. For any claims, please contact us at sales@hektikgroup.com.au.

8. Privacy Policy

8.1 Personal Information: We are committed to protecting your privacy. We collect personal information to provide you with the best possible service.

8.2 Use of Information: We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

8.3 Security: We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

9. Limitation of Liability

To the fullest extent permitted by law, Hektik Automotive Group shall not be liable for any indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Hektik Automotive Group has been advised of the possibility of such damages.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

11. Changes to Terms and Conditions

Hektik Automotive Group reserves the right to change these terms and conditions at any time. Any changes will be effective immediately upon posting on the site. Your continued use of the site constitutes your agreement to the new terms and conditions.

12. Contact Information

If you have any questions about these terms and conditions, please contact us at: